Click here to download a PDF of the booking form / Click here to book online
About the Session
In the current turbulent economic climate, membership associations are facing new realities and challenges. On the day you will discover fresh and proven ideas and approaches that will help you boost member recruitment and retention.
Sue will also highlight practical ideas that you can implement immediately to take your membership scheme forward. You will also have the opportunity to discuss specific issues with other delegates that are currently on your personal action list.
This event provides an excellent opportunity to learn what other organisations are doing, to discuss membership issues and to build your network of contacts with others working in similar roles. Roundtables will include:
- Attracting the next generation
- Conducting member research
- Refining your renewals process
- Creating a retention culture
So many good ideas! Great format and really informative, thought provoking & challenging."Agnes Jumah, ACEVO
Benefits of Attending
In this program Sue will provide you with 100 practical ideas that you can implement right away to keep members joining and renewing year after year. When you attend you will:
- Take away great ideas that will make an impact on your retention straight away by increasing member satisfaction and decreasing member attrition.
- Learn practical ideas and tips for engaging members.
- Discuss key issues affecting member retention with other professionals in the membership marketing field.
- Top up your learning with the latest techniques in member retention.
- Network with other membership marketing professionals.
- Be refreshed by new ideas that really work!
- Leave with great ideas that you can immediately implement to benefit your membership campaigns!
- Kick-start your membership campaigns by learning the latest tactics in membership marketing from an international expert.
Sue Froggatt is one of Europe’s most experienced and successful membership marketing professionals. Over her 23-plus years in marketing she has helped many organisations and individuals promote their organisations through her firm belief in practical, commonsense marketing that is backed up by evidence. Sue’s areas of expertise include membership development (both the recruitment and retention of members), marketing events (training courses, conferences and meetings) and has been involved in marketing and electronic communications since 1986! In her workshops, Sue Froggatt delivers practical marketing solutions that work. Sue says, “I am keen to layer on top of a theoretical understanding of marketing very practical ideas that are cost effective and work. In my career I have seen may thousands of pounds wasted on marketing activities that failed, and now focus on strategies which prevent this from happening.”
Time
9.00am - 4.00am
Location & Dates
- November 23 - Brisbane / Stamford Plaza Brisbane
- November 25 - Sydney / Sir Stamford Circular Quay
- November 30 - Melbourne / Stamford Plaza Melbourne
Click here to download a PDF of the booking form / Click here to book online
100% Guarantee
We guarantee that our programs will provide invaluable tools and information. If you are not 100% happy with the program simply write to us and we will cheerfully refund your fee.
Terms and Conditions
An email confirmation will be sent of receipt on registration. All registrations are fully transferable. Cancellations must be in writing and incur a AU$50 administration fee. Cancellations within 21 days of the event incur a 50% cancellation fee. Refunds are not available within 7 days of the event. SMS reserves the right to alter the program programs or to cancel or change event components or substitute services without notice. If an event is cancelled due to acts of God, war, government regulation, disaster, disease, strikes or other events outside of SMS control, attendees will receive the session materials and, after fixed expenses are paid, any remaining funds will be distributed to delegates.
Inclusions
You will receive the presentation, workbook, lunch, tea and coffee and refreshments during the break. You will receive a statement of completion at the end of the day (you must be present to receive the statement).
Scholarships - Low Income Organisations
A limited number of scholarships are available to those suffering financial difficulties. Email us to apply.
To ensure those located outside of the cities where SMS runs events can access these learning opportunities we have special rates available to those travelling by air to the event. Please email us or call us on 1300 852 303 for more information.
- $449 per person if booked by October 30, 2010
- $499 per person if booked after October 30, 2010
